Privacy Policy

1. Information We Collect

When you purchase from A-OK, we collect information necessary to complete your order:

• Contact Information: Name, email address, phone number
• Shipping Information: Delivery address
• Payment Information: Processed securely by Stripe (we never store your card details)
• Order History: Products purchased, order dates, and amounts

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We share your information only with trusted partners necessary to fulfill your order:

• Payment Processor: Stripe processes all payments securely
• Shipping Carriers: We share delivery information with shipping providers
• Analytics: PostHog receives page views and site activity, including your IP address, so we can see how the store is used
• AI Agents: When you shop via ChatGPT or other AI assistants, they facilitate your purchase on your behalf

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

• All data transmitted via HTTPS encryption
• Payment data handled exclusively by PCI-compliant Stripe
• Regular security audits and monitoring
• Limited employee access to personal data

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@a-ok.ai

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your cart contents
• Remember which Chaos Monkeys you asked us to print, using a random ID with no personal details. To keep those counts fair, we also store a scrambled form of your IP address, never the address itself.
• Analyze site traffic and usage patterns
• Improve site performance and user experience

You can control cookies through your browser settings.

7. AI-Powered Shopping

When you shop through AI assistants like ChatGPT:

• The AI agent facilitates your purchase on your behalf
• Your payment information is securely tokenized and never exposed
• We share order status updates with the AI platform to keep you informed
• Your conversation with the AI is subject to that platform's privacy policy

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes by email or by posting a notice on our website.

10. Contact Us

If you have questions about this privacy policy, please contact us: